Time and method of delivery
Once the order has been confirmed and validated, as long as the products are in stock, you will receive your order before 19:00 the next day, provided that the order has been placed before 16:00 hours. If the order has been placed after 16:00 hours delivery times may take 24 hours.
In case any product is not in stock, we estimate a period of 6-8 working days to be able to deliver it. If for any reason we can not meet the delivery deadline we will send you an email giving you the relevant explanations, and always, offering you the possibility of returning the money.
For shipments to the peninsula you will receive MRW. The shipping confirmation mail will include the shipment number for tracking the shipment from the carrier's website
Shipments to BALEARIC islands will be delivered with MRW's ECONOMIC service. Estimated time of arrival is 2-3 business days.
Shipments to CANARY ISLANDS are made by CORREOS EXPRESS. The estimated time of arrival is 4-5 working days, from the day after the order
Shipments to EUROPA are made by CORREOS EXPRESS. The estimated time of arrival is 3 to 7 working days, from the day after the order, according to the country:
4 Days: France
5 Days: Germany, Belgium, Croatia, Netherlands, Italy, Luxembourg, United Kingdom
6 Days: Austria, Denmark, Hungary, Ireland, Poland, Czech Republic, Serbia, Sweden
7 Days: Bulgaria, Slovenia, Greece, Latvia, Lithuania, Norway, Romania, Switzerland, Turkey
8 Days: Estonia, Finland
Shipments to THE REST OF THE WORLD will be made by FEDEX. The estimated delivery time will vary depending on the destination country.
For orders with payment by transfer, the delivery time will count from the entry into our account of the amount of the order. In case of not receiving the income in the next 3 working days the order will be canceled.
You will know the amount of the shipping costs while you are buying by clicking "PROCESS ORDER". Of course before you pay.
Incidents in deliveries
After three repeated absences, the carrier typically returns the package to c59rstore.com. In this case you must reclaim the merchandise to c59rstore.com and pay again the shipping costs as well as the cost of return.
In case of loss of the parcel attributable to the transport company, once this responsibility has been verified, you will have the right to request from c59rstore.com a new shipment of the same characteristics, or the full refund of the money.
In case of receiving wrong products, or the package received does not correspond to the order YOU made, you have 14 days from the date of delivery to make the claim. C59rstore.com, upon verification of the incident will make a new shipment without charge.
IMPORTANT: If the package arrives open or is damaged in a way that affects the content, you must indicate it in the voucher of the carrier, so that c59rstore.com can make the corresponding claim to the transport company.